News

Emerald mum's distress as layby for sick child wiped

UPSETTING ERROR: A technical glitch is to blame for Emerald mother Amanda Knight’s layby being wiped from the system, just one week before her son Tanae, 6, goes to hospital.
UPSETTING ERROR: A technical glitch is to blame for Emerald mother Amanda Knight’s layby being wiped from the system, just one week before her son Tanae, 6, goes to hospital. Tara Miko Emetarget

WHEN Emerald mother Amanda Knight went to pay the final amount owing on her Target Country layby on Monday, she was reduced to tears.

She was told there was no record of any previous payments on the pyjamas her six-year-old son Tanae had hand-picked from the shop for when he goes to hospital next week for an operation.

The single mother was distraught.

"I can't afford to repay the total amount," a tearful Amanda told the CQ News yesterday.

"I told my son he could pick the jammies he wanted for when he goes to hospital to make him more comfortable.

"He's so nervous about his operation."

After Amanda told her story, she returned to Target to try to resolve the situation, which had been blamed on a recent system outage.

It was then she learned her Christmas layby had also been wiped from the store's system.

An emotional Amanda was told to pay the remaining amount and she collected her son's pyjamas.

Although Amanda's accounts have since been rectified and the amount owing reflects how much she has paid, she has come forward to urge other customers to check their layby accounts.

"If it has happened to me, it would have happened to others," she said.

A Target spokeswoman confirmed it was a technical issue at the Emerald store, but staffers were working through the process to resolve any concerns.

"The issue has been resolved and we are currently working directly with customers who may have placed a layby or made payments during this time to ensure there is no issue when they come to pick up their laybys," the spokeswoman said.

"Any customers who have any concerns are asked to contact the store team directly.

"We apologise for any inconvenience caused to our customers."


Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

Gymnasts qualify and improve, leading up to championships

The Emerald Gymnastics Club's ACRO group took part in the Central Queensland ACRO qualifier two in Emerald.

Gymnasts qualify and improve, leading up to championships

Clermont ranger cooks on

MasterChef Australia contestant Miles Pritchett.

Clermont ranger cooks on

Flood mitigation floated in council

A housing estate in Emerald during the 2010/11 floods.

Flood mitigation floated in council

Latest deals and offers

Free skate day to celebrate new Blackwater PCYC position

BLACKWATER youth can celebrate in a new position at the Blackwater PCYC, which will provide more development programs and activities available to the community.

Gymnasts qualify and improve, leading up to championships

The Emerald Gymnastics Club's ACRO group took part in the Central Queensland ACRO qualifier two in Emerald.

Gymnasts qualify and improve, leading up to championships

Clermont ranger cooks on

MasterChef Australia contestant Miles Pritchett.

Clermont ranger cooks on

Flood mitigation floated in council

A housing estate in Emerald during the 2010/11 floods.

Flood mitigation floated in council

Emerald apprentice proves to be a cut above the rest

The Hardcore Haircuts team of Demi Brotherson, Alan Freiberg, Kathleen Murray, Ronel Ryan and Stevie Featherstone.

Emerald apprentice proves to be a cut above the rest

Free child health clinics on offer for CQ families

Andrea and Matt Cislowski with midwife and child health nurse Gayle Donaldson.

Free child health clinics on offer for CQ families

Things to do in Central Queensland this week

Capella Show. Photo Matthew Holdsworth / CQ News

Your guide to events this weekend and throughout the week

Barnaby Joyce talks Johnny Depp's dogs in Tweed

Deputy Prime Minister Barnaby Joyce talks about Johnny Depp's dogs Pistol and Boo...

Billy Slater talks Origin Team

Queensland Origin great Billy Slater.

Queensland Origin great Billy Slater talks about this years team and his return to...

Road rage caught on Dashcam

Attack with a baseball bat caught on Dashcam

Video of a violent road rage incident in Orange last December.

Own Sunshine Coast property? You’re about to make money

UP AND UP: Property owners are likely to win from rent and price increases but tenants and first home buyers might not be so happy. Photo: Brett Wortman / Sunshine Coast Daily

Good new for property owners, not so good for buyers and tenants.

Sale nears on last large block of land in Coolum

The 43.37ha property on South Coolum Rd has sold.

South Coolum Rd property to be land banked