Ombudsman to pay visit

FOR those who feel they have been ripped off or wronged by their insurance companies in regards to flood claims, there might just be a light at the end of the tunnel.

The general insurance ombudsman John Price will be in Emerald on Tuesday, June 7 and will hold a question-and-answer session for Emerald residents with insurance issues.

Mr Price will be at the Neighbourhood Centre from 4.30pm to 7pm and will also have one-on-one discussions with those who need it.

Flood Legal Help regional co-ordinator Gail Duncan said she was expecting a good turn-out at the meeting and said there were many residents who were in need of the service.

“If people have been rejected on their insurance claims then he will sit down with them and help answer their questions,” she said.

Mrs Duncan said one of the main issues regarding insurance rejection claims was paperwork had been filled out incorrectly. Mr Price would help people regarding this matter.

“The main thing is awareness and that we are here to help,” Mrs Duncan said.

“Some people don’t realise we are there to help and they need to go down and see if there is a little bit of light at the end of the tunnel.”

The meeting time should allow miners and their families to take advantage of the session. Families with child care issues were encouraged too.

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