NATALIE Kings believes there is no use blaming Gen-Y for their bad manners.
Instead, she hopes with a little bit of understanding and professional instruction, most young people can learn and enjoy the benefits of good etiquette.
Mrs Kings is the chief executive officer of the recently launched Darling Downs Etiquette School.
The school runs programs targeted at students aged between 12 and 25 years.
She believes some bad manners and poor communication skills can be pinned on time-poor parents and the internet.
“Cultural changes and current living trends have left families with less time to teach their children basic principles of hygiene, deportment and etiquette,” Mrs Kings said.
“Good manners are important in any culture and bringing back simple manners for the younger generations to use is just the beginning.”
Mrs Kings said the importance of etiquette had been overlooked for the past 20 years.
“Etiquette is good manners and projecting yourself in the right manner.
“It's basic manners and courtesy, saying please and thank you.
“They go to school or go to university, but what tends to happen is they forget about their image.”
Update your news preferences and get the latest news delivered to your inbox.