FAMILIES hoping to adopt a child from overseas could soon have an easier time navigating the complex process, with a new support service to launch in April.
Prime Minister Tony Abbott announced the "one-stop shop" service on Sunday, which will include an 1800 hotline and specialist staff to advocate on families' behalf with partner countries.
The Intercountry Adoption Support Service will be able to get direct referrals to people overseas they need to talk to, to help process their applications, he said.
"For too long adoption has been in the too hard basket, for too long it has been too hard to adopt and for too long this has been a policy no-go zone," he said.
"It shouldn't be that way because adoption is all about giving children a better life."
While the service should help families to talk directly to foreign officials, families will still have to go to state and territory governments to be assessed to find out if they are eligible to adopt a child from overseas.
Update your news preferences and get the latest news delivered to your inbox.