Morcombes swamped with 10,000 emails and cries for help
TROUBLED, lost and grieving people across Australia are turning to Bruce and Denise Morcombe for advice.
And the Morcombes are answering the call, personally meeting some of those desperate for help.
They freely admit they are not professionally trained.
But their wisdom, born out of hard experience, is striking a chord with those struggling to deal with incomprehensible circumstances.
"Quite a number of grief-stricken families are seeking to meet with us, to walk through how we survived," Mr Morcombe said.
Last night the couple talked to Australian soldiers who are battling to cope with the effects of being in a war zone or a disaster area.
A week earlier, Denise went to Mount Isa to lend an ear to the family of missing teenager Kyle Coleman.
Earlier in the month they were in Brisbane to be with a friend of brutally murdered French student Sophie Collombet.
Luke Batty's mother, Rosie, has sought the Morcombes' advice on how to set up a foundation to honour the memory of her son, who was killed by his father with a cricket bat in February.
It is a role the Morcombes are happy to take on as the "fourth aim" of the Daniel Morcombe Foundation.
And with Daniel's killer Brett Peter Cowan now in jail, they have been able to focus on it.
They also talk at "three or four schools" across Queensland each week to teach about child safety.
The announcement that both Attorney-General Jarrod Bleijie and Cowan would be appealing his jail sentence did not concern them.
The Morcombes received 10,000 emails after the trial.
They included a request from army chaplain Isaac Kahn for the couple to speak to soldiers dealing with "moral injuries".
"They have been involved in something that has seen their value system transgressed, or they have seen something they were powerless to do something about," Mr Kahn said.
"They are carrying these wounds with them.
"The Morcombes' story has affected everyone, their courage and how they dealt with grief so publicly. They are living with an obvious pain that will never go away, yet they are living with purpose.''