Police and Telstra warn of new scam

POLICE are warning people to be vigilant after reports of a scam that has claimed several victims in Queensland.

It is similar to the Microsoft scam, where victims are called by a representative claiming to be from Microsoft who then asks for access to their computer or payment of a fee to have it repaired.

Detective Superintendent Brian Hay of the Fraud and Cyber Crime Group, said in the latest scam, victims were called by a technical repair company claiming to be operating on behalf of Telstra.

Again the caller requests access to the victim's computer remotely to "repair" the fault.

"The caller then overcharges the victim, subsequently offering to refund the money to them asking them to establish an online money transfer account which needs to be linked to a credit or debit card," Det Supt Hay said.

"Instead of refunding the money, they take money from the account.

"Telstra has received several complaints of this occurring in recent weeks."

A Telstra spokesman said the company would never contact people and ask them to verify personal details.

For further information see the Queensland Police Service website.


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