HOME AWAY FROM HOME: Emerald Outside School Hours Care Centre director Trudy Roberts.
HOME AWAY FROM HOME: Emerald Outside School Hours Care Centre director Trudy Roberts. Contributed

Poor choice of words leaves lasting effect

THERE is more to the Australian Children's Education and Care Quality Authority data than a simple pass and fail, says Emerald Outside School Hours Care director Trudy Roberts.

The centre was listed as failing to meet national standard but Miss Roberts said there was more to the story than simply labelling the Emerald centre, along with a quarter of the state's childcare operators, as failing.

Miss Roberts said though the assessment and rating is to be done every three years, the centre has only been assessed once.

"If you are rated 'working towards national quality standard' you are to be reassessed 12 months later,” she said.

"Our assessment visit was on May 5 and 6, 2015, and completed on July 14, 2015, but we have not been reassessed and no approximate date has been given.

"Many improvements have been made since assessment, like building renovations, a second building added, staff, program, safety, management, professional development, QCAN visits for example.”

Miss Roberts said the centre had made improvements in the areas that had been deemed "working towards”.

"In the article it states 'failed' which is a poor choice of wording,” she said.

"The ratings are personal opinions of someone who has visited twice. Since then we have had many compliments and positive responses from families, children, the community and professional development personnel who have visited throughout 2016.

"After school care is very different to long day cares and other child care centres.

"The age group, number of children per room and activities are based on ages.

"We aspire to be a leisurely and recreational learning centre and not to be overly structured, like school.

"It is a fun home away from home where they can explore their interests and learning.”


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