UPDATE 8PM: Ergon crews have worked quickly to restore power to a major sub-station in Yeppoon.
This has seen power restored to the Yeppoon Hospital, the Yeppoon Central Woolworths supermarket and up to 1700 residences.
Current advice provided has indicated that areas extending from Old Rockhampton Road to Taranganba and Chandler Road are likely to be the next in line for power restoration.
Isolated Communities Update
- Crews completed major trunk road clearing to the Army gate yesterday and are now concentrating on feeder roads in the Byfield area.
-Rapid assessment teams have now completed structural assessments from Zilzie to Farnborough and will be proceeding to Byfield tomorrow to assess building damage and provide advice to property owners.
- Ergon have advised that truck infrastructure between Yeppoon and Byfield has been amongst the hardest hit in the region and restoration of power, even with their best endeavours, may still be up to 2 weeks away.
Department of Communities
- Immediate Hardship Assistance will be available to those directly impacted by Cyclone Marcia. These assistance grants are provided to help those worse affected meet their immediate essential needs for food, clothing, medical supplies and where necessary temporary accommodation. To check your eligibility for a grant payment please call the Community Recovery Hotline on 1800 173 349.
- The Community Recovery Outreach Hub is now operating from Yeppoon Town Hall. The Department of Communities request that were possible residents call in advance to make appointments through the Community Recovery Hotline on 1800 173 349.
- The Community Recovery Outreach Hub also provides an opportunity to make contact with other government departments including Centrelink, Department of Housing and the Red Cross. Additional assistance is also being provided at the Yeppoon Town Hall for those that are requiring facilities to charge their mobile phones and to refrigerate medical supplies.
The Insurance Council of Australia
- They will be set up in Yeppoon Town Hall from Monday, February 23. This service will provide assistance to residents by answering policy questions and to assist with lodging insurance claims related to damage caused by Cyclone Marcia. The Insurance Council of Australia can be contacted on 1800 734 621.
- The Yeppoon Town Hall is also acting as an evacuation centre, operating 24 hours, for those that are not coping. Please feel welcome to attend the Yeppoon Evacuation Centre which is located at the Yeppoon Town Hall (Normanby Street).
11.15am: Livingstone Shire's disaster management group is asking for the community's patience as it addresses the priority of restoring power to lifeline services which includes the Yeppoon hospital and services that can provide food and fuel to the community.
They anticipate power will be restored progressively to both ends of the Capricorn Coast, however this may take up to 48 hours and is only an estimate timeframe.
Key messages for the community are:
Power - restoration will not be immediate. Critical services are the current priority however it is expected that the Yeppoon Hospital will have power today. Woolworths at Yeppoon Central may also have power restored this afternoon. Further updates will be provided as it progresses.
Water - While there is some supply now pumping from Rockhampton's Glenmore Water Treatment Plant, residents must still conserve water. This will ensure they can maintain a continual water supply for all areas.
Recovery hubs will be established today to provide in-person information and support to the community. The Community Recovery Hotline is 1800 173 349.
Damage assessments are progressing well (755 completed as at 7am) for buildings to identify and prioritise support. Any persons who have a house that was built before 1990 or who suspect asbestos should contact Workplace Health and Safety Queensland on 1300 369 915 or call 1300 744 636 for advice on removal.
Further information can also be found online at www.worksafe.qld.gov.au.
Landfills - accepting storm debris and greenwaste free of charge. Transfer stations are also open.
Kerbside collection of cyclone related debris and greenwaste will be provided next week. Please separate these items and leave them neatly on the footpath for clean-up
Chair of the Local Disaster Management Group, Mayor Bill Ludwig thanks the community for their patience.
Please support those who are working in our response agencies.
There has been a thin line of resources however the first wave of Australian Defence Force (ADF) personnel arrived to help today and up to 200 more ADF personnel are expected to arrive today to support both Rockhampton and Livingstone Shire with their recovery efforts.
Phones - only to be used for essential reasons to reduce network congestion.
UPDATE 9.30AM: LIVINGSTONE Shire Council has advised sewerage pump stations are not working due to the power outage.
The public should be vigilant of sewage overflows in public areas such as parks and beaches.
Council will be placing warning markers around these areas so they are identifiable and is working towards rectifying this problem as soon as possible.
7AM: Water supply has been restored across the region. All residents should now have water access.
If you are still experiencing issues with water supply it is likely a network issue and you will need to ring Council on 4932 9000 and provide your exact location.
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