READER'S VIEW: Buyer beware when it comes to web purchases

I KNOW I am a computer dummy but usually I can book my flights. On Thursday I decided to find cheap seats through a website that specialises in this.

What an experience. I booked return tickets for $180 which I thought good. When the tickets came through as an email, they were for pm not am. I sent numerous emails to no avail.

My husband found a telephone number so I spoke to a foreign gentleman who quoted me $70 to cancel tickets and $184 for a one-way ticket, then he mentioned in passing the price was USD.

On inquiry it turned out that all prices were USD (United States Dollars) so the $70 cancellation fee became $97 and the $184 fare one-way became $220. So much for cheap flights.

I cancelled and then booked with Qantas return for $260. Buyer beware. How can the prices be quoted in USD here in Australia?

I contacted my local member who told me on investigation that the fine print said USD and all disputes must be settled in San Diego.

I am now planning to go to computer classes.

Helen M Wyland

The Range


Young CQ netball players, coaches ready for state comp

Premium Content Young CQ netball players, coaches ready for state comp

Several Emerald players, and a young coach, have been selected to represent the...

Secret emails expose ‘virus’ death stuff-up in regional town

Secret emails expose ‘virus’ death stuff-up in regional town

Nathan Turner death: ‘Virus’ decision that sent town into panic mode

Inspectorate wraps up North Goonyella mine fire probe

Premium Content Inspectorate wraps up North Goonyella mine fire probe

It has been two years since the devastating underground fire.