Complaints over training course
NINE students from a mine training college formerly operating in Hervey Bay have been told by Queensland Government officials that the training they received was insufficient.
The students received the bad news from Training and Tertiary Education Queensland after making formal complaints about Business Education Training Australia.
TTEQ deputy director Deb Daly said the students had received this advice from staff investigating the private registered training organisation.
BETA was voluntarily shut down in December last year by former owner Mervyn Voysey.
Mr Voysey sold the assets of the former college to Industry Pathways in December because of health problems.
Mr Voysey said he was aware that some complaints had been made about BETA, but insisted that all issues except one had been addressed.
In a single case, Mr Voysey said, a portion of the training fees had been refunded to the complainant.
Former student Garrard Wallace took action against BETA in December after it could not supply on-site mine training in the time promised.
Mr Wallace's mother, Carol Wallace, said both parties agreed to a payment of $2500 in a hearing on December 16.
The original course cost Mr Wallace $5500.
Ms Daly said registered training organisations such as BETA must meet a set of national standards set by the Australian Quality Training Framework in order to maintain their registration.
"The compliance of RTO's is tested through a robust audit process, with audits being undertaken for a range of reasons, including as a result of performance complaints," she said.
Ms Daly said BETA voluntarily cancelled its RTO registration.