Telstra reconnects after breach

TELSTRA has scrambled to reconnect its BigPond internet services after a privacy breach that leaked personal customer information shut down its system for 24 hours.

Up to 1 million BigPond users could not use email and other online services while the problem was being fixed.

About 60,000 passwords were reset after they, and/or user names, were inadvertently displayed on the internet.

BigPond internet services were reconnected yesterday after a privacy breach forced Telstra to shut it down.

A Telstra official, Karina Keisler, said the cause was not known, and a full investigation was under way. She said Telstra was made aware of the breach on Friday afternoon and shut down the system within the hour.

Bank and credit card details were encrypted and not included in the data displayed.


Topics:  telstra

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