This is exactly what not to do in a job interview

IF you think you are nailing job interviews but don't get a call back, you could be unintentionally turning off prospective employers.

New Hope Community Services training facilitator Ben Neideck offers employment training to young people aged between 15 and 24.

He said there were a number of things that job seekers could be doing wrong in interviews.

Mr Neideck runs Ready to Work course training in Toowoomba and offered some tips to help people better prepare for interviews.

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"Make sure you arrive 10 minutes early but don't be too early. I once had a candidate turn up 90 minutes early, making it very awkward for us as we had to walk other interviewees past him as he waited," he said.

"It is also crucial to understand that about 90% of human communication is non-verbal; you must demonstrate positive body language and facial expression before, after and throughout the interview.

"This includes smiling at everyone, maintaining eye contact, firm handshakes and positive posture and gestures.

"Also ensure you are dressed appropriately. I have had candidates turn up in thongs and shorts - they were unsuccessful in obtaining the job."

Before you even step foot in an interview room, it is important to get a stand-out cover letter and resume.

Mr Neideck said to use an eye-catching template, address the needs of the specific employer and be sure to not make grammatical and spelling mistakes.

"A simple block of text is very boring and very unappealing to the HR manager who has to sort through tens, or hundreds of them. However, don't go overboard with your template, just a nice neat business style template will suffice," he said.

GET WORK: Ben Neideck hopes his advice will help young people secure a job.
GET WORK: Ben Neideck hopes his advice will help young people secure a job. Nev Madsen

"I once had a resume that was nine pages of solid text - no HR manager has time to read this."

He also said not providing referees could be deal-breaking.

"These are crucial for most positions and should be included on your resume. Make sure your referees know they are being used as referees too," he said.

A survey of millennials by One Poll found 65% don't feel comfortable engaging with someone face-to-face, and 80% prefer conversing digitally.

The research shows young adults are comfortable putting themselves "out there" online, but all that time glued to screens has raised a generation incapable of small talk, critical thinking and problem-solving.

It also showed that many lacked basic life and workplace skills.

Mr Neideck said while he agreed with the research to some degree, he had also met a lot of young people with developed social and work skills.

"Although I do agree with it, I wouldn't go so far as to say all millennials suffer from the characteristics," he said.

"The problem is growing and in this busy age often values and social expectations are no longer taught, and the lack of social awareness is noticeable in some millennials.

"I have had millennials who have refused to shake hands when offered, and others who were so anxious about meeting that they almost threw up when I asked them their name.

"I have had others who have outright refused to interact or talk in group situations, making it more difficult to assist them.

"On the flip side to this though, I have also met a large proportion of polite, well balanced, friendly and positive young people who were a pleasure to deal with and teach."

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