Volunteers clean-up after floods

WITH the Queensland flood clean-up well underway, many residents have received help from thousands of volunteers who have been deployed to affected areas.
Volunteering Qld CEO Jelenko Dragisic said even with the massive volunteer response, many individuals, businesses and organisations were still in need of help and, in some cases, confused about where to turn.
“We’ve had some people calling through to our hotline asking for clean-up crews to be sent to their homes,” Mr Dragisic said.  
“I just want to clarify that, Volunteering Qld collects details of volunteers and then passes these on as needed by governments and disaster management agencies. These agencies then handle the individual deployments and duties of the volunteers.”
Individuals, businesses and residents who have been flooded and need help should contact the Queensland Government’s Community Recovery Line on 1800 173 349.  
Community Recovery Centres have also been set up throughout Queensland to provide a broad range of support and assistance for people affected by floods. Details can be found on the Queensland Government website,
Organisations can request volunteers through Volunteering Qld if they’re an agency that has a recognised role in disaster recovery or normally involves volunteers in their activities.
“This is usually not-for-profit, community organisations,” Mr Dragisic said.
If an organisation wishes to register to receive help from volunteers on Volunteering Qld’s register they’ll need to:

  • Provide specific details of what they require (number of volunteers, type of work, time volunteers are required, length of engagement etc.)
  • Be responsible for accepting volunteers when they arrive on location
  • Provide specific role instruction to volunteers
  • Be responsible for support and co-ordination of volunteers
  • Follow insurance requirements.

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